Privacy Policy

The Learning Castle and La Canada Prepartory (“Schools) respect your privacy and have established this privacy policy (“Privacy Policy”) to let you know how we collect, use, manage, share, and protect information that we may gather when you visit our website, or the websites for our school management systems (collectively, the “Websites”), or communicate with us.

This Privacy Policy applies to the Websites where this Privacy Policy is posted and to information we collect about you by phone, mail, electronically or in person. Schools reserve the right to change this Privacy Policy at any time. Changes to this policy will be posted on the Websites. The most current version is always available by clicking on the “Privacy Policy” link located at the bottom of the Websites’ home page. Any changes to our Privacy Policy will become effective upon posting of the revised Privacy Policy.

Schools collect personally identifiable information you provide voluntarily when requesting information or other materials or to satisfy other requests. This information may include your first and last name, postal address, email address, telephone number and the names, date(s) of birth and grade level(s) of your child(ren). We may also collect credit card information from you.

Should you decide to enroll your child in one of our programs, we collect information from you during the application and enrollment process such as date of birth, certain education records, and proof of residency.

We may collect personal information at other times, such as when you contact our technical support, send us an email, complete a user survey, or otherwise communicate with the Schools.

We may also collect information about you or your student from external sources with your consent or as allowed under the law. For example, we may collect information from a school your child previously attended for academic placement purposes.

Schools use personally identifiable information to fulfill requests for information, deliver services to you or for your school, or to carry out the transactions you or your school have requested.

Schools may also use personally identifiable information to communicate special messaging, new services, or upcoming events, to provide educational services to students and to otherwise support students, parents, legal guardians, and staff and/or your school with regard to matters such as academic progress, testing, attendance, customer service, or in the event of an emergency.

If you do not want to receive information unrelated to your enrollment in the Schools via email, you may opt out by using the Opt-Out link at the bottom of each email.

If you have provided your mobile number you consent to receive communications by way of pre-recorded and/or auto-dialed calls and text messaging. The information will be treated confidentially within the Schools, in the same way that we protect other such confidential information.

If you do not want to receive any further information from the Schools, you can also call the Schools at 1-818-952-8099 and ask to be removed from all contact lists.

The Schools may share personally identifiable information with certain service providers. They will use this information to process transactions you have requested and provide customer service and inform you of products or services we offer that you may find useful. The Schools require our service providers to protect your personally identifiable information and to use or disclose it only for the work they are performing for us, or as permitted by law.

Finally, we may disclose your personally identifiable information to third parties if we believe we are required to do so in order to comply with law (including court orders and subpoenas); to comply with lawful requests from law enforcement agencies or other governmental organizations.

Each time you visit a Website, information is automatically gathered such as your IP address domain name, the name of the page from which you entered the Website, which pages you view, and for how long you view them. This information is collected in order to improve the Website functionality, remarketing activities, and for trend analysis. As with most websites, we may use “cookies” for marketing purposes, to track usage of our Website, and to improve your experience of our Websites.

A cookie is a text file that is placed on your hard disk by a Web page server. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If, however, you choose to decline certain essential cookies, you may compromise the ability to fully experience the interactive features of our Websites or have some of our services on the Websites function properly. Further information about cookies is available using the help function of your Internet browser.

We may use third-party cookies as part of marketing activities we conduct with Google and/or other third-party vendors, to help provide you with relevant messaging as you use the Internet. As part of these remarketing activities, these third-party cookies may record your visits to our Websites and websites visited prior. Such cookies can then be used to serve targeted messaging to you on other websites.

Through browser settings, you can manage or block the use of cookies. In addition, you can use opt-out tools for ad networks and firms who participate in the Network Advertising Initiative at http://optout.networkadvertising.org/ or the Digital Advertising Alliance at http://optout.aboutads.info/.

To effectively manage cookies via browser settings or through these ad industry opt-out tools, you must opt-out and set cookie preferences on all browsers and all devices that you use. If you clear cache or cookies, be sure to reset your preferences.

Please note that blocking or disabling some cookies may prevent or impair functionality and use of this site.

Here is some additional information about viewing and changing your browser settings to manage or block cookies:

You may choose to be exempt from the use of Google remarketing cookies at the Google advertising privacy page.

Alternatively, you may opt-out of remarketing on the Google network and similar networks at the Network Advertising Initiative opt-out page. Opting out will not prevent advertisements from being served to you on the Internet; it will only affect advertisements that utilize remarketing cookies to serve messaging on the specified networks. We are not responsible for the activities of other parties that may not comply with your opt-out requests.

The Websites may contain links to third-party websites for academic and curriculum support that are not under the control or supervision of the Schools. Schools are not responsible for the tracking activities of such third-party websites.

The Websites may also contain links to other websites or other resources that are provided for your convenience. Such links, unless explicitly stated, are not endorsed by the Schools. The information and data privacy practices of those websites are not covered by this Privacy Policy or any other policies or terms applicable to the Websites. We recommend that you review any terms of use and privacy policies of any third-party website linked to the Websites before providing any information to those websites or using their products and services.

Because non-personally identifiable information does not identify you, we reserve the right to use it for any lawful purpose and to share it with third parties for any lawful purpose. Please note that to the extent any non-personally identifiable information is combined with personally identifiable information, the combined information will be treated as personally identifiable information for as long as it is so combined.

The Schools provide its community members with select personal information of other community members.  The online and print directory, various athletics and club mailing lists, as well as other points of group contact may include basic personal information. Community members should treat this information as proprietary to the school for school-related purposes.  This information should not be used for personal gain, should not be re-sold or transferred to 3rd parties, and should not be used outside the context of a school-related function.

Schools use industry-best practices to protect the privacy of all of our students and families. When our Services are used as part of a School’s educational mission or a family enrolls their student in the Schools, the personal information related to the student users (“School Users”) that is (i) provided to the Schools by a parent, student or School, or (ii) collected by the Schools during the provision of our services to a student or School, may include information protected by similar student data privacy laws. We call this information “Student Records.”

Depending on the features and account controls applicable to the school user accounts, we may share usernames and account information with other users on the Website, such as teachers, coaches or school administrators.

In the Schools’ education management system, access to student information and data is controlled by a team of administrators using a complex system of roles and permissions. Only users who have permissions will be permitted to access student data. Data points and reports will be assigned to roles, including vendors with whom Schools have contracted to provide a service. Access to reports and all student data will be controlled by these roles. Only users with the correct roles will meet the requirements to access the data.

The education management system contains personally identifiable information that is maintained and accessible by third parties (such as service providers, content partners or vendors). These third parties are provided access to the minimum amount of information required to allow them to perform the tasks for which they have been engaged or contracted. Such third parties have agreed to maintain the confidentiality of such information and to use or disclose it only for the work they are performing for us, or as permitted by law.

The Schools are concerned about the safety and privacy of children online. We take reasonable efforts to comply with the Children’s Online Privacy Protection Act of 1998 (COPPA) as well as state-specific laws that provide privacy protections for K-12 students.

The Websites are not intended to solicit information of any kind from children under the age of 13, and we do not and will not knowingly contact or collect personally identifiable information from children under 13. The only personal information we receive about children under the age of 13 is information provided by the parent or legal guardian or information provided by the child as part of that child’s participation in a course or courses as part of that child’s K-12 education program. By enrolling a child in the Schools’ programs, a parent is consenting to the collection of that information.

It is possible that by fraud or deception by others we may receive information pertaining to children under the age of 13. If we are notified of the receipt of information under such circumstances, once verified, we will promptly obtain parental or guardian consent, and in the absence of such consent, will delete the information. If you want to notify us that we have inadvertently received information for a child under the age of 13, please do so by emailing us at tlc@thelearningcastle.com.

You can request to review, edit, or prohibit personally identifiable information of a child under the age of 13 from being used by the Schools, its affiliates, schools, and vendors acting on behalf of the Schools by making a request in writing to tlc@thelearningcastle.com. Please note that if you make a request to prohibit personally identifiable information from being used by the Schools, its affiliates, schools, and vendors acting on behalf of Schools, it will not be possible for your child to participate in the Schools’ programs.

The Schools make commercially reasonable efforts to safeguard the personally identifiable information we collect and store. We do this, in part, by implementing account verification procedures and password protection features. As effective as our safeguards are, no security system is completely impenetrable, therefore we cannot guarantee the absolute security of our database and systems, nor can we guarantee that personally identifiable information you supply will not be intercepted while being transmitted to us over the Internet.

All data accessed via the learning management system and student information systems will be accessed through forced SSL for privacy and security purposes. Private data transmitted between systems for data reporting purposes will always be transmitted with secure FTP or over a private VPN that provides encryption.

In the event that any information under our control is compromised as a result of a breach of the security of our systems or inadvertent release of information, we will take reasonable steps to investigate the situation and provide notice of the security incident in accordance with applicable laws and regulations.

If you are a California resident, please read the Supplemental Privacy Statement for California Residents in conjunction with this Privacy Policy. The Supplemental Privacy Statement for California Residents explains the Schools commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the services referenced on this site.

Below is the list of all third-party vendors currently used by the Schools along with links to each third-party’s Privacy Policy.

If you have questions or concerns regarding The Learning Castle and La Canada Preparatory’s Privacy Policy or data processing, please contact us:

TLC/LCP IT Support
(818) 952-8099 ext. 102
privacy@mytlcprep.com